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← Case StudiesContract Term Extraction for Sales
About the use case
As a CDMO, Cambrex manages contracts with a large number of clients, each with their own terms, pricing structures, and service definitions. The VP of Sales needed a faster way to extract the key commercial information from each client's CDMO contract and organize it into a structured format ready for Salesforce upload — without manually reading through every agreement.
The challenge
Contract review was a manual bottleneck that slowed the sales team's ability to act on client data.
High volume of client contracts
With many client relationships to manage, manually reviewing each CDMO contract for key commercial terms was time-consuming and difficult to keep current.
Unstructured contract content
Contract terms, pricing, service scope, and obligations were buried in unstructured document text — not in a format usable by Salesforce or other sales tools.
Manual Salesforce data entry
Extracting information and populating Salesforce fields was a repetitive manual step that consumed sales team capacity without adding strategic value.
How Ejento AI solved it
ContractIQ — an AI assistant used by Cambrex's VP of Sales to extract key information from client CDMO contracts and organize it into structured tables ready for Salesforce upload.
Contract term extraction
The VP of Sales uploads client contracts and ContractIQ extracts the key commercial fields — pricing, scope, service definitions, obligations — from the unstructured document text.
Structured output per client
Extracted data is organized into a consistent structured information table for each client, ready to be uploaded directly into Salesforce.
Handles varied contract formats
ContractIQ works across contracts regardless of format or length, extracting the same defined fields consistently for every client.
VPC-native — contract data stays internal
All processing happens inside Cambrex's Azure environment. Sensitive client contract terms never leave the organization's perimeter.
The outcome
Manual extraction eliminated
The sales team no longer manually reads contracts to pull commercial terms — ContractIQ handles extraction end to end.
Salesforce-ready data for every client
Each client contract produces a structured output that maps directly to Salesforce fields, removing the manual data entry step.
Faster client data management
The VP of Sales can process a large volume of contracts in a fraction of the time previously required, keeping Salesforce data current and complete.
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