Frequently asked questions

Every agent in Ejento has a defined role, scoped data access, and enforced guardrails, not just instructions. The platform logs every action the agent takes: what it read, what it wrote, what it decided, and why. Your compliance team gets a structured audit trail, not just a conversation log.

Ejento agents operate within control layers before they act: jailbreak blocking, content safety, topic guardrails, and PII redaction run on every interaction. When something unexpected occurs, the full decision trace is available for review. Agents can also be paused, rolled back, or decommissioned in a single action without disrupting other agents.

ChatGPT Enterprise and Copilot are chat tools with AI built in. Ejento is an agent governance platform. It gives every agent a defined identity, scoped access, validated context, enforced guardrails, and an audit trail. It runs inside your own cloud, not shared infrastructure, supports any LLM, and is built for the accountability requirements of regulated industries.

Ejento has cleared InfoSec acceptance reviews with enterprise customers across finance, healthcare, and government. It is SOC 2 Type II attested, GDPR-compliant, and HIPAA-ready. RBAC, audit logs, PII redaction, and LLM penetration testing are built into the platform, not optional add-ons. We can provide documentation packages for your InfoSec team.

Your prompts, documents, and agent outputs never leave your cloud environment, not in transit, not at rest. There is no shared backend, no multi-tenant infrastructure, and no data used for model training. Ejento runs inside your AWS, Azure, or Google Cloud VPC with private endpoints and firewall controls you own entirely.

Yes. Ejento includes a no-code agent builder and visual workflow editor. Business users configure agents, connect knowledge sources, and set guardrails without writing code. Engineers can also access the full platform via API for deeper integrations. Both paths produce agents with the same governance controls applied.