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Evaluation·Run evals on your assistant chat logs

Measure quality from
real conversations

Run evaluations directly on your assistants' chat logs. Score responses for accuracy, faithfulness, and hallucination rate to understand how your AI assistant is actually performing in the wild.

Ejento — Evaluation Runs
5 assistants · last run 4 min ago
Eval Sets12
Avg Accuracy87.8%
Avg Faithfulness90.3%
AssistantEval SetAccuracyFaithfulnessHallucinationsResult
SASales Analyst
Sales QA v294.2%96.1%3 / 200Pass
HRHR Assistant
Policy QA88.7%91.3%8 / 180Pass
LGLegal Advisor
Contract QA79.4%82%14 / 150Fail
SBSupport Bot
Support QA v391.1%93.7%6 / 220Pass
FAFinance Agent
Finance QA85.6%88.2%11 / 160Fail

Catch regressions before your users do

Ejento runs a full evaluation suite on every deploy. You always know if a model swap or prompt change hurt quality before it reaches your users.

Quality ScoresSales Analyst · last run
Accuracy94.2%
Faithfulness96.1%
Relevance91.7%
All metrics above threshold — passed

Quality scoring

Score the quality of responses and retrieval in one view. From accuracy, faithfulness, relevance, and many more metrics.

Hallucination/groundedness tracking−75% vs 6mo ago
8%

Hallucination/groundedness tracking

Track hallucination rates over time and get alerted before they spike above your threshold.

Regression DetectedGPT-4o swap · 3h ago
Accuracy dropped 14.8 pp after model swap. Deploy blocked.
Accuracy
94.2%79.4%
Faithfulness
96.1%80.7%
Hallucinations
1.5%7.2%

Regression detection

Compare response quality on every model swap or prompt update. Deploy with confidence.

MetricClaude 3.5GPT-4o
Accuracy94.2% ✓91.7%
Faithfulness96.1% ✓93.4%
Hallucinations2.1% ✓3.8%
Avg Latency1.2s0.9s ✓
Cost / 1k tok$0.003 ✓$0.005
Claude 3.5 Sonnet wins 4 / 5 metrics

A/B model testing

Run two LLMs side-by-side on the same eval set and pick the winner on your own metrics.

Human feedback loop

Capture thumbs up/down from users and surface low-rated responses for review and retraining.

Ready to measure quality?

Run evaluations against your live assistants and surface regressions before your users do.