FOIA request processing
Locate relevant documents across departments, apply exemption rules, redact sensitive information, and prepare responses within statutory deadlines.
How it works
Up and running in four steps
Connect your agency systems
Ejento integrates with your permitting platform, case management system, document repositories, and financial systems — all within your own infrastructure. No data leaves your environment.
Configure the agent's role and guardrails
Define what the agent can access, what actions it can take autonomously, and when it must escalate to a human. Every approval gate and exception path is named and documented before go-live.
Deploy to staff and citizens
Agents surface in your existing staff portals or citizen-facing web forms. No new interfaces to learn. Routine requests are handled automatically; complex cases route to the right department with full context.
Audit trail and compliance reporting
Every agent action is logged with a timestamp, the source data used, and the decision rationale — ready for public records requests, internal audits, or oversight review at any time.
Why Ejento
Built for enterprise from day one
Stays in your infrastructure
Every agent, every inference call, every log entry runs inside your environment. Citizen data never touches shared infrastructure, supporting FedRAMP, CJIS, and HIPAA requirements.
Complete audit trail
Every decision is logged with a timestamp, the source data used, and the rationale. Ready for public records requests, oversight reviews, and internal audits at any time.
Named accountability, not black-box AI
Defined roles, role-based access controls, and documented escalation paths. You know who approved every agent action and why — structurally, not assumed.
Ready to automate foia request processing?
Book a session with our team and we'll show you exactly how to implement this use case for your organization.